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How to Manage a Social Media Crisis: How to Spot It & What to Do
Social Media Strategy
Many companies resist jumping on the social bandwagon for fear of negative reactions being made so public. It’s true that things can and occasionally will go awry. But this will happen whether you are actively managing a social presence or not.
So the key to social media crisis mitigation is not avoidance. Instead it is pre-crisis planning. <<click to tweet>>
Knowing how to identify a true social media crises and having an action plan in place will empower your …
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